Legal notice

To contact us :

15 square de Clignancourt
75018 PARIS
06 60 05 32 68

Responsible for the publication

M. Edouard Boccon Gibod

Hosting provider

7, place de la Gare – BP 70109
57200 Sarreguemines Cedex – France
09 70 80 89 11

Intellectual Property

The content, in particular the texts, software, sound documents, photographs, videos, drawings, graphic or promotional content that appear or are available from the site accessible at the URL (the “Site”), are protected by intellectual property rights and are the exclusive property of THE TRAVEL PLANNER SASU (the “Company”). As such, you may not, without this list being exhaustive, use, reproduce, represent, distribute, adapt or borrow content accessible from the Site and protected by intellectual property law, without the express authorisation of the Company.

Site Access

Due to the inherent characteristics of the Internet, the Company cannot guarantee that the Site will operate without interruption or error. In particular, access to the Site may be interrupted in the event of maintenance or changes.

The Site may contain links to third party sites. The Company has no control over third party sites and therefore assumes no responsibility for the availability of these sites, their content, advertising, promotions, products or services available on or from these sites.

Given the evolving nature of the Site, the Company may be forced to interrupt access to the Site, in particular in the event of maintenance, updates, technological developments, malfunctions or de facto third parties.

Personal data


The purpose of this Charter relating to the protection of personal data (the “Charter”) is to describe the way in which THE TRAVEL PLANNER SASU, 15 square de Clignancourt 75018 PARIS (the “Company”) treats the personal data of its clients and prospects, in particular in the context of their use of the website (the “Site”).


For the purposes described in this Charter, the Company collects the following personal data (the “Personal Data”):

-Category of Detailed Personal Data:

Identification and contact information: Your name, address, telephone number and e-mail address.

-Billing Information: Billing information such as your billing address.

-Travel Information: Information about your travels and travel preferences: The dates of your stay, the type of stay you are interested in and your travel preferences (type of accommodation, preferred activities, preferred means of transportation, etc.).

-Information about the services you have ordered: List of services ordered.

-Customer service data: The data exchanged with the customer service as regards the services ordered.

-Navigation and tracking information for online activities: Data related to your online activity, your browser and the operating system you use, your IP address, the web pages or advertisements you view, information about your visits to our online content and social media accounts, advertising or similar identifiers and your online actions collected by automated means, such as cookies, pixels and web beacons when you view our content, access our content on social media, contact us, open emails we send you and when you visit third party websites and networks on which our advertisements are displayed.

-We may also indirectly collect information about you from our business partners or social networks.

Your personal data is collected either directly from you (for example, if you place an order or provide us with your contact information by e-mail), or passively by you (for example, through tracking tools such as browser cookies) or by third parties (for example, through social networking platforms).
If you choose not to provide us with your personal data, you may not be able to receive the services you wish to order or benefit from the full range of services we offer.

We process your Personal Data for the following purposes:
Purpose Categories of Personal Data Legal basis(s)
Process your orders including payment – Identification and contact information
– Billing information
– Information about the services you have ordered
– Your Travel Information and Travel Preferences – Contract
Providing after-sales service – Identification and contact information
– Billing information
– Information about the services you have ordered
– Customer Service Data
– Your Travel Information and Travel Preferences – Contract
– Legal obligation
Communicate with you to respond to any request you may have or to provide you with information about the Site and/or the Company and/or the Company’s services – Identification and contact information
– Information about the services you have ordered
– Information about your travel and travel preferences
– Customer Service Data – Contract
– The Company’s legitimate interest in responding to your requests
Send you marketing communications by email, SMS and/or mail and display personalized advertisements on the websites or applications you visit – Identification and contact information
– Information about your travel and travel preferences
– Information about the services you ordered
– Navigational and Online Activity Tracking Information – Legitimate Interest Promoting Our Services
– Consent
Manage your participation in surveys and market research – Identification and contact information
– Information on the services you have ordered – Legitimate interest of the Company in making offers, organising competitions, conducting surveys and market research

– Consent
Evaluate and improve our services and our Site (including developing new services, analysing our customer base, performing data analysis (including statistical studies). – Identifying and contact information
– Information about the services you ordered
– Information about your travel and travel preferences
– Online navigation and activity tracking information
– Customer Service Data – Legitimate interest of the Company in improving its services and knowing its customers
Documenting your preferences and habits regarding our services – Identification and contact information
– Information about the services you ordered
– Information about your travel and travel preferences
– Online Navigational and Activity Tracking Information – The Company’s legitimate interest in knowing its customers in order to provide services that meet their needs.
To present the contents of our Site, our social network pages and our emails in a way that is effective for you and to personalize your experience on our Site by presenting you with information and services tailored to your needs – Identification and contact information
– Information about your travel and travel preferences
– Navigation and online activity tracking information – Legitimate interest of the Company in ensuring the readability and accessibility of the Site, its pages on social networks and its emails
Protecting the Company against fraud, theft and other wrongdoing – All categories of Personal Data – Company’s legitimate interest in protecting itself against fraud, theft and other wrongdoing
Comply with our legal obligations, including accounting – All categories of Personal Data – Legal obligation
To assert and defend our rights within the framework of administrative investigations, litigation and pre-litigation – All categories of Personal Data – Legal obligation
– Legitimate interest of the Company to defend itself or to assert its rights

We do not disclose or share your Personal Data, except :
– with service providers who provide services, such as email services. We also share your Personal Data with service providers who help us operate the Site or analyze the use of our site and the online behavior of its users, including social networks;
– with our business partners: for example, we may share information with third parties who jointly sponsor a promotion with us, including social networks;
– with a third party in connection with a corporate restructuring or reorganization (including dissolution or liquidation), including if the Company is subject to a partial or full merger, or if our assets are transferred, assigned or sold;
– when we are required to do so by law;
– with administrative authorities, judicial authorities, in response to a court order or subpoena;
– with other pre-identified third parties when you consent to such sharing.
Some of our suppliers are located outside the European Economic Area (EEA). In order to fulfil the purposes of processing described in the section “How do we use your personal data? “section, we may provide them with your personal data, for example to obtain support services for sending promotional emails.
When we transfer your information outside the EEA, we ensure that this transfer is protected by the use of appropriate safeguards by entering into data transfer agreements based either on the European Commission’s standard contractual clauses with such data recipients or on the recipients’ adherence to the Privacy Shield mechanism. You can obtain a copy of these appropriate safeguards by contacting us at the following address:

We process your Personal Data for the period of time strictly necessary to fulfil the purposes listed in the section “How do we use your Personal Data? “in accordance with applicable law. In general, we retain your Personal Data for the duration of the applicable legal requirement after the end of our business relationship with you.
In some cases, we may need to retain data longer to meet our legal and administrative obligations. When we no longer need the information, we delete it from our systems or make it anonymous.

Yes, below you will find information about cookies and their use.
When browsing the Site, cookies are deposited on your device (computer, tablet, smartphone, etc.). The cookie records information relating to your browsing on our Site (the pages you have consulted, IP address, date and time of consultation, etc.) that we will be able to read during your subsequent visits.
What is a cookie?
Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website. On each subsequent visit, the cookies are sent back to the original website, or to another website that recognises the cookie. Cookies are therefore useful because they allow a website to recognize the user’s device.
Cookies perform a variety of functions, such as enabling you to navigate efficiently between pages, saving your preferences, enhancing your website experience and enabling you to view personalized advertising.
Who places cookies on the Site?
Cookies may be deposited by the Company or by third parties. These third parties are our partners or advertising agencies.
What cookies do we use on the Sites?
We use the following types of cookies:
– Cookies strictly necessary for the operation of the Site or enabling or facilitating communication by electronic means. These are cookies that are necessary for the operation of the Site. These cookies do not collect information about you that can be used for marketing purposes or to keep a record of your Internet browsing history. Without these cookies you will not be able to use the Site normally. We therefore advise you not to deactivate or delete them.
– Functionality cookies. They are used to optimize your browsing on the Site, to personalize our content and to remember your preferences (for example, your choice of language or region). Without these cookies you will not be able to benefit from the functionalities described in this paragraph.
– Analysis cookies. They enable us to recognise and count the number of visitors and to know how visitors move around our website. This helps us to improve the functionality of our website, for example, by ensuring that users can easily find what they are looking for.
– Targeted advertising cookies. These cookies enable us to provide you with advertising content that is targeted to your interests, the products and services you have viewed on our Site, your browsing history and our relationship history.
– Social network social plugins: These plugins are provided by social networks (LinkedIn, Facebook, Instagram). They are generated by the share buttons of these social networks. We recognize them by their logo. When you browse a page on our Site that contains plugins, your browser establishes a direct connection with the servers of social networks.
If you are connected on your terminal to the relevant social network, the share buttons are capable of identifying you, even if you do not use them when you visit our Site. They then establish a connection with the server of the relevant social network(s). If you use these buttons while you are connected to the relevant social network, for example by clicking on the “Like” or “Share” button, the relevant information will be transmitted to the social network.
If you do not want the social network to identify you or link the information collected through our Site to your account, you must log out of the social network before using the Site.
Social networks that use social plugins are responsible for the processing of personal data that they carry out on the basis of the data collected through the Site. For any question concerning these social plugins, you can therefore also contact the social network concerned.
You can find more information about the cookies we use and the purposes for which we use them in the table below:
Cookie type and purpose Name Source User of cookies (The Travel Planner and/or business partners) Prior consent Storage period
Cookie strictly necessary used to speed up the loading of the pages of PHP The Travel Planner No 13 months
Cookie used for audience measurement Google Analytics Google The Travel Planner Yes 13 months
Social Plugin Linkedin Linkedin The Travel Planner and LinkedIn Yes 13 months

Social Plugin Instagram Instagram The Travel Planner and Instagram Yes 13 months
Social Plugin Facebook Facebook The Travel Planner and Facebook Yes 13 months
How do I manage my cookie preferences?
The use of certain cookies is subject to your prior consent for each relevant purpose. Please note that the following cookies are not subject to prior consent:
– cookies whose sole purpose is to enable or facilitate electronic communication; or
– cookies strictly necessary for the operation of the Site at your express request.
For other cookies, in order to obtain your consent, we use a “banner cookie” that allows you to let us know your preferences during your first visit to the Site. You may also, at any time, review your preferences, including disabling certain cookies, by using the cookie management tool.
You can also deactivate cookies by modifying the parameters of your browser, allowing you to refuse the installation of all or part of the cookies.
If you disable all cookies, it is likely that you will no longer be able to access all or part of the Site.
Deactivating a cookie or a category of cookies does not delete them from your browser, as deletion requires specific action.
If you wish to change the cookie settings, please go to the “Options” or “Preferences” menu of your browser. For more information, go to the “Help” option of your browser.
To learn more about your browser’s cookie settings, please click on the links below:
– Internet Explorer
– Firefox
– Chrome
– Safari
– iOS
If you have disabled one or more analysis cookies, please note that we may still use information collected by cookies set prior to disabling, however we will stop using disabled cookies to collect further information.

This Policy may be updated periodically to reflect changes in our personal data processing practices. We will notify you of these changes, including the effective date.

If you would like us to update the information we have about you or your preferences, or if you have any questions about the protection of your Personal Data, please contact us by email at

Right of access
You may request access to the Personal Data we process about you. If you request such access, we will provide you with all the information required by law on the purposes of the processing, the categories of data processed, the categories of recipients, the data retention periods, your rights to rectify, delete or restrict the data to which you have access, etc., as appropriate.
Right to portability
In some cases, you may also be able to obtain a copy of the Personal Data we hold about you in a structured, commonly used, machine-readable format to enable you to exercise your right to data portability.
Right of rectification
You can also ask us to correct any inaccurate Personal Data and to complete any incomplete information.
Right of deletion
Under certain circumstances, you may request the deletion of your Personal Data. In particular, the Company may not be in a position to respond favourably to your request, especially if we have a legal obligation to keep this Personal Data or if it is necessary for the exercise or defence of a legal right.
Right to limit processing
In certain circumstances, you may request a limitation on the Company’s processing of your Personal Data, such as when you request the rectification of your Personal Data.
Right to withdraw your consent
Where the processing of your Personal Data is based on your consent, you may withdraw any consent you have previously provided to us at any time. Such withdrawal does not affect the lawfulness of the processing based on the consent prior to withdrawal.
Post-Mortem Processing of Personal Data
You may also provide instructions regarding the retention, deletion or disclosure of your Personal Data after your death. These instructions may be general or specific.
Right to object
You may also object at any time to the processing of your Personal Data when they are used for commercial prospecting purposes or to object in any other way to the processing for reasons related to your particular situation.

If you wish to exercise your rights, please contact + MAIL ADDRESS.
Right to make a complaint
You also have the right to make a complaint to the competent supervisory authority. In France, this is the Commission Nationale de l’Informatique et des Libertés (CNIL).

Last updated 1 June 2020

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